Brokered Moves

Brokered Moving Services   Royal Moving is authorized by the FMCSA as both a Household Goods Motor Carrier and a Household Goods Broker. When acting as a Broker, we arrange transportation through FMCSA‑authorized third‑party carriers.

When Royal Moving Acts as a Broker:

• We do not transport the shipment
• The assigned motor carrier is responsible for the move
• The carrier uses its own pricing and tariff
• We only work with carriers who meet all FMCSA safety and insurance requirements

Customers May Request:

• The assigned carrier’s name
• USDOT & MC numbers
• Insurance information
• Safety rating & authority status

Verify any carrier at:   FMCSA Protect Your Move https://www.fmcsa.dot.gov/protect-your-move

• Terms of return (i.e. number of days)
• State of return (e.g. unworn)
• Reason for return (e.g. damaged or wrong product)
• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details