SMS/Text Messaging

SMS/Text Messaging Communication (Royal Moving and Storage SMS Updates)

Program Description:

Royal Moving and Storage uses SMS to send customers important operational updates, moving quotes, appointment reminders, and service notifications related to their move.

You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at lorenzo.m@royalmoving.org or the phone number listed on our website.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at a frequency that varies based on your requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy on our website.

This section outlines our strict policy regarding data collected through text messaging, ensuring compliance with carrier rules (The Campaign Registry - TCR).

Consent:

When you provide your phone number to Royal Moving and Storage (via a web form, verbally, or text message), you provide express written consent to receive recurring SMS text messages regarding your service, appointment status, and service updates. Message and data rates may apply. Messaging frequency will vary.

Non-Disclosure of SMS Data:

Your phone number and your explicit SMS opt-in consent will never be shared, sold, rented, or otherwise disclosed to any third party, affiliate, or business partner for the purpose of allowing them to send you marketing messages. This information will remain confidential and is used solely by Royal Moving and Storage to communicate with you about our services as defined in your opt-in agreement.